Privacy Policy

1. Overview & Scope

This Privacy Policy describes how Material Lift Supply, a trade name of K and 2 Holdings LLC ("Company," "we," "us"), collects, uses, and protects information submitted through materialliftsupply.com and related procurement channels.

This site is operated exclusively for B2B commercial transactions. We do not knowingly collect information from consumers purchasing for personal or household use. By using this site or submitting a quote request, you confirm that you are acting on behalf of a business, contractor, or organization.

2. Information We Collect

We only collect information necessary to facilitate the secure procurement and logistical delivery of your industrial equipment.

Direct Information (submitted by you): • Full name and job title • Business name and EIN / Tax ID (optional) • Business email address and phone number • Billing and shipping addresses • Equipment specifications and order details

Automatic Information (collected by our systems): • IP address and general geographic location • Device type, browser, and operating system • Pages visited and session duration (via analytics) • Cookies set by our platform and freight management tools

3. How We Use Your Information

We collect and process your information for the following purposes:

• Order Processing: To generate accurate freight quotes, confirm orders, and coordinate delivery logistics. • Identity Verification: High-ticket B2B purchases require identity verification to prevent fraud. We may verify business credentials for orders above certain thresholds. • Freight Logistics: Delivery data (contact name, site phone, delivery address) is shared with our manufacturer partners and LTL freight carriers to fulfill your order. • Communications: To send order confirmations, shipment tracking, and support responses. We do not send unsolicited marketing without consent. • Legal Compliance: To comply with applicable federal and California state regulations.

4. Third-Party Information Sharing

To fulfill your order, essential delivery data — including contact name, delivery address, and site phone number — is shared with our manufacturing partners and third-party LTL freight carriers.

Specifically, we may share data with: • Manufacturer Partners: For order fulfillment, drop-shipment coordination, and warranty registration. • LTL Freight Carriers: For scheduling, delivery confirmation, and Bill of Lading documentation. • Payment Processors: Financial transactions are handled through encrypted, PCI-DSS compliant gateways. We do not store full credit card numbers on our servers. • Analytics Providers: Aggregated, non-identifiable usage data may be processed by analytics platforms to improve site performance.

We do not sell, rent, or broker your personal or business information to third parties for marketing purposes.

5. California Privacy Rights (CCPA)

If you are a California resident or represent a California-based business, you have the following rights under the California Consumer Privacy Act (CCPA) and its 2026 amendments:

• Right to Know: You may request a copy of the personal information we have collected about you in the past 12 months. • Right to Correct: You may request correction of inaccurate personal information we hold. • Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions. • Right to Opt-Out: You may direct us not to sell or share your personal information. See Section 6 below. • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To submit a data request, email us at support@materialliftsupply.com with the subject line "California Privacy Request." We will respond within 45 days as required by law.

6. Do Not Sell or Share My Personal Information

Material Lift Supply does not sell personal information as defined under the CCPA. We do not share personal information with third parties for cross-context behavioral advertising.

This site honors Global Privacy Control (GPC) signals. If your browser transmits a GPC signal, we treat it as a valid opt-out of data sharing for advertising purposes.

You may also submit an explicit opt-out request at any time by emailing support@materialliftsupply.com.

7. Data Security

Financial transactions are handled through encrypted, PCI-DSS compliant payment gateways. We do not store full credit card numbers on our local servers.

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no transmission over the internet is 100% secure. If you believe your information has been compromised, contact us immediately at support@materialliftsupply.com.

8. Cookies

Our site uses cookies to support site functionality, analytics, and freight tool integrations. A cookie consent notice is displayed on your first visit. You may decline non-essential cookies at any time — the "Decline" option is presented with equal prominence to "Accept" in compliance with California's restrictions on dark patterns.

Essential cookies (required for the site to function) cannot be disabled without affecting core functionality such as form submissions.

9. Data Retention

We retain order and procurement records for a minimum of 7 years to comply with tax and commercial record-keeping requirements. Contact and quote information from non-converting inquiries is retained for up to 24 months and then deleted unless you have requested otherwise.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be noted with a revised "Last Updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact for Privacy Inquiries

For any questions, data access requests, corrections, or deletion requests, contact:

Material Lift Supply — A K and 2 Holdings LLC Irvine, California support@materialliftsupply.com

We will acknowledge your request within 10 business days and respond fully within 45 days.